Disadvantages of Technology-Based Enrollment




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  • • Employees may be intimidated by the software and may also desire interpersonal assistance, rather than making their selections via a computer.
  • • Employees may not make informed benefit decisions if they are only advised via the computer and are not provided personalized recommendations.
The enrollment period is a daunting time for both employers and employees; it is a lot of work for companies and can be a confusing process for workers. For instance, if you have 500 employees and offer 10 benefit plans with several documents correlated to each plan, you may be sifting through as many as 20,000 documents during open enrollment. However, by using technology-based enrollment, you can save time and money, make the process more efficient and user-friendly for your HR department and your employees.


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