• Identifying billing errors and negotiating fees resulting in reduced claim costs.
• Allowing employees to concentrate on work and increase their productivity. This can be especially beneficial for employees who help care for their elderly parents, as they often spend a lot of time on the phone attending to the parent’s needs or negotiating with doctors or insurance companies.
• Enhancing their employee benefits package, making them a more attractive employer.
• Improving health care outcomes for employees and their families.
• Improving employee morale by demonstrating company commitment to employee mental and physical well-being.
Comparison shopping, understanding diagnoses and treatment options, confusing medical terminology and negotiating insurance claims have all heightened the need for an intermediary. Thanks to patient advocate services, a growing number of patients are gaining comfort and security as they navigate today’s health care system.
Patient advocate services are designed to help patients and families make informed choices and decisions regarding their health care. Patient advocates are typically nurses who counsel patients over the phone, but sometimes also accompany them on their doctor visits. Patient-advocacy firms benefit both employers and individual patients.
A growing trend in advocacy services is geared toward elder care. With the increased medical needs and complex insurance issues that seniors are often faced with, it can be overwhelming not only for the patient, but for the adult child trying to help his or her overwhelmed parent. Elder care advocacy services can help ease the burden for all parties by educating, supporting, advising and otherwise assisting a senior patient and/or the patient’s adult child.
