- • Introduce the new enrollment software and train employees before open enrollment begins. Make sure all employees are comfortable with the software and that someone is available to answer additional questions and provide further help.
- • Use various communication mediums for initial alerts concerning open enrollment to prepare employees for the process.
- • Use existing resources to promote technology-based enrollment such as your company’s intranet, bulletin board postings or your newsletter.
- • Encourage management to promote the use of technology-based enrollment to increase employee buy-in.
- • Establish online communities or blogs where employees can discuss successes and problems they are having while enrolling. That way, they can assist one another with the process and HR can address any problems that employees may be having.
